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Terms & Conditions

TERMS AND CONDITIONS

OVERVIEW

This website is operated by Black and Blum Ltd. Throughout the site, the terms “we”, “us”, “our”, “Black & Blum” and “black+blum” refer to:

Black and Blum Ltd, 207 Oxo Tower Wharf, Bargehouse Street, London SE1 9PH, United Kingdom. Company registration number 0361 0810.

Tel +44 (0) 207 633 0022 from Europe, toll free 877 360 9222 from the USA or email askme@black-blum.com

black+blum offers this website, including all information, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms and Conditions, including those additional Terms and Conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 2 – PRICING POLICY
Prices and offers are subject to change without prior notice, however the products bought on the website will reflect the prices displayed at the moment of purchase withholding their unavailability at that time.

SECTION 3 – ORDER LIMITATIONS

We reserve the right to reject any order placed on this website and/or to limit quantities on any order without giving any reason. If we reject your order, we will always attempt to notify you using the e-mail address provided with the order. Your credit or debit card will be immediately refunded if we reject an order.

SECTION 4 – AVAILABILITY

Our products on sale and prices are valid as long as they are visible on the website, within the limits of stock availability. In the event of unavailability after ordering, we will inform you immediately by email or telephone. Your order will be cancelled and refunded automatically if we are unable to contact you.

 

SECTION 5 – PROMOTIONAL CODES & GIFT CARDS

Promotional codes & gift cards are debited at the time your order. Digital coupons are automatically redeemed if applicable to your purchase. Coupons cannot be replaced if they are lost, stolen, deleted, or if you cancel or return your purchase. Refunds will not be issued if the value of the coupon exceeds the value of your purchase. 

SECTION 6  – CANCELLATION AND RETURN POLICY

All sales are subject to black+blum’s cancellation and return policy. For the full cancellation and return as well as warranty policy, please review the refund or return and warranty sections of the website.

SECTION 7 - SHIPPING

Shipping address

The goods are delivered at the postal address provided when ordering on our website. The customer is solely responsible for the accuracy of the postal address communicated. Please review your order confirmation carefully and notify us immediately if the address needs to be amended.

When the shipping address is invalid and making delivery impossible, we will cancel the order and try and contact you by email or telephone. The payment will be refunded if we are unable to contact the customer within 5 days. black+blum will invite the customer to re-order after verifying the delivery address.

Lead-time

Our warehouses dispatch orders on average within 1-4 working days. Exceptional warehouse closure periods will be indicated on the site main page or during the check out process

Rates & delivery time estimates

Shipping rates are calculated with the cart's amount and the delivery destination. A shipping rates calculator is available at the bottom of your shopping basket. If your country does not appear in the calculator, unfortunately we do not yet ship to your country. Please visit our Trade page for a list of distributors available in your area or contact us.

The delivery times indicated are estimated, on average delivery times. Please allow additional time during busier period such as before Christmas and your destination countries bank holidays.

black+blum reserves the right to split up the shipping of any order. black+blum cannot be held responsible for the consequences of delayed delivery. 

Shipping problems

Do not accept a package showing major damage. If accepting a damaged parcel, the customer must note any visible damage on the packaging of the goods on the delivery receipt before signing. Please take photographic evidence and notify us with a copy of the signed receipt if the goods are damaged.

Any package deposited in your mailbox or approved by someone else than you will be considered “approved” and no action can be undertaken in case of damaged goods without photographic evidence. If no claim has been issued within 3 days after the receipt of the package, we will not be able to consider potential disparities or accord any compensation.

In the rare event that your order never arrives, notification of lost items must be received within 30 days of the shipping confirmation e-mail.

SECTION 8 - ERRORS, INACCURACIES AND OMISSIONS

Prices and availability of products and services are subject to change without prior notice. Errors will be corrected where discovered, and black+blum reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, black+blum will issue a refund to your credit card account for the amount charged. Individual bank policies will dictate when this amount is credited to your account.

SECTION 9 – DISCLAIMERS AND LIABILITY LIMITATION

Neither black+blum nor its parent company, affiliates, subsidiaries, designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, licensors warrant that use of this website will be uninterrupted or error-free. Neither does black+blum warrant the accuracy, integrity or completeness of the content provided on this website, nor the products and services offered for sale on this website.

black+blum specifically disclaims all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by black+blum shall create a warranty.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at askme@black-blum.com.

or call +44 (0) 207 633 0022 from Europe or 877 360 9222 toll free from the USA

SECTION 11 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 12 – INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times the property of black+blum. You are permitted to use this material only as expressly authorised by us. You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only. Any other use of material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate and third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

SECTION 13 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please read our Privacy Policy accessible from the footer of the website for further details.

SECTION 14 - THIRD-PARTY LINKS

Certain content, products and services available via our service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England.